Let's back it up quickly to attended and unattended bots so we hit all the points. There are certain tasks that fit well with as an unattended bot requiring no human responsibility. And an attended bot required some sort of human responsibility but still saves a significant amount of time in completing the task.
All of this means is that there are an incredible number of benefits you can expect with process automation. The top benefits are:
Technology has dramatically evolved over the past couple of years and organizations who choose to adopt new modern ways of working, have a true competitive advantage in the marketplace. According to recent predictions by Forrester, they believe that “Companies with advanced automation programs will obliterate—not merely beat—the competition.”
Bots can be considered as your digital workforce. They mimic a team member working at a computer, they just don’t require real seats. Bots complete an identified process(es) and can act when and how you need it to. Bots are fast, they can also click, use console commands, type, perform data entry and do any web-based tasks a human would do.
A brief look at what bots can do:
The goal of automation is to free you and your team from the mundane, time-consuming tasks and allow them to re-focus their energy and creativity on more meaningful responsibilities of their role.
We hate to break the news, but RPA and AI are not the same, however they can be used in combination together. Think of it this way, bots are your workhorse to complete tasks where AI is developing a system to develop its own thought pattern. RPA requires human input to evaluate and tweak a process to ensure the right process is being completed by the bot. Because we’ve all heard the saying ‘garbage in, garbage out’. We don’t want to set up a bot with a poor process from the start.
There are many different use cases for process automation across various industries, functions and supporting various technology within an organization. Below is just a highlight but if you don’t see your industry, function or technology listed, get in touch and we’ll send you information on what you’re after.
We’re glad you asked!
Oh, and did you know that the Gartner team estimated that if they implemented RPA to its full capabilities, they would save upwards of 20,000+ hours in a single year and over $800,000 in savings. Yeah, that’s pretty mind blowing.
This freedom is possible.